You can get an older person's bus pass when you reach State Pension age. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. If you do not have your current pass, then please contact us. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. How do I apply for a disabled persons bus pass? Please ensure that you keep us informed of any changes to your name or address. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Unemployed people. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. You can apply for a replacement bus pass by filling in the lost bus pass application form. How long does it take to renew an older persons pass? If you have not received your renewal form, please contact our information line on 0345 600 0659. What happened to the baby in Joy Luck Club? Forgotten your Username? Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Alternatively, you can renew your pass online. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Can I use my disability-related with a companion bus pass in other parts of England? Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. You may be eligible for financial support. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. For further information see www.gloucestershire.gov.uk/fairprocessing. In the unlikely event that your pass does not arrive, you should call. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. I am an age-related bus pass holder and my current bus pass is due to expire soon. These cookies ensure basic functionalities and security features of the website, anonymously. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. I have not had an automatic renewal what do I do? www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. If it has already expired, please call 0345 678 9088 to arrange a renewal. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Changes to personal details This cookie is set by GDPR Cookie Consent plugin. But opting out of some of these cookies may affect your browsing experience. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. A letter and a renewal application form will be sent to you automatically you can also use the application form below. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. It tells you about: Bus passes are issued for up to five years. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. If you currently receive Travel vouchers you will receive a renewal form at your registered address. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. We also use cookies set by other sites to help us deliver content from their services. 4 Apply online. Your browser does not allow scripting so some of the features of this page may not work. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. In the unlikely event that your pass does not arrive, you should call 01452 426265. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. GCC understand there was a discount being offered for some local train travel. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. The expiry date will normally be five years from your birthday. five years It costs 10 for a new card. I have applied for my new bus pass, what should I do with my current pass? My new bus pass will not work when I place it on the smart card reader on the bus. Apply for a new age-related pass. Two weeks before your current bus pass expires you should receive a new bus pass in the post. What do I do about my concessionary bus pass? If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. I have moved out of Gloucestershire. If you send us different evidence, your pass may be delayed or refused. Continuing eligibility for a pass issued due to a . A 5 administration fee will be required for a replacement bus pass. Further information. Update or cancel a card. You should allow 6 weeks for your application to be processed. Unable to drive for reasons of medical fitness. Can I use my pass on Trains? Dont include personal or financial information like your National Insurance number or credit card details. with no need for anyone to fill in any forms or submit any photographs. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If you email us please confirm your date of birth and current address in the email so we can fully check our records. You need to check the expiry date and apply to the council for a new one if you're is due to expire. What type of medicine do you put on a burn? Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Your older person's bus pass is valid for four years. Renewing your Bus Pass. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. Before your pass expires, we may send you a letter inviting you to renew it manually. Renewing, updating or cancelling a bus pass. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Where can I get a bus pass for an older person? Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. How do I renew my bus pass in Northumberland? Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. In London, you can use your card on buses but not on the Underground Train services. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. The cookie is used to store the user consent for the cookies in the category "Other. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. This can be done by visiting a participating library only. If your pass has already expired you can still renew your bus pass. for staff to amend your details and arrange for a renewal pass. If you have moved address since receiving your bus pass, please notify us of your new address . Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. All young disabled pass holders must provide a new photo if they wish to renew. How did the American colonies actually win the war and gain their Independence from Britain? Higgins, Telford & Wrekin Councils Customer Services Manager, said. Collecting an application form from your local library. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. What time can I use my bus pass outside of Gloucestershire? If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. If you have any questions, please contact Essex County Council by calling0345 743 0430. Copyright Lancashire County Council 2022. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. For further information see. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. It is not valid in Wales* or Scotland. I have moved into Gloucestershire. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Can I use my bus pass on National Express Services? Lee These cookies will be stored in your browser only with your consent. Click or tap the rating which best represents your experience. Auto-renewal for an older person's bus pass. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. We apologise for any inconvenience that this situation may have caused you. applies to approximately 12,000 people, the vast majority of whom are My new bus pass has been refused by the driver. Passes that were automatically renewed should be received by 1st March 2023. If you dont provide us with evidence, your new pass will be delayed. What are the 3 most important parts of a motherboard? My age-related pass has now expired but I have not received a new one. You can apply for your renewal bus pass online. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Will receive a renewal form, as evidence is required to obtain a new pass. Necessary cookies are absolutely essential for the website to function properly. Have you moved? Please note you will require your customer number to complete the form (This can be found on your renewal letter). This cookie is set by GDPR Cookie Consent plugin. This cookie is set by GDPR Cookie Consent plugin. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. 5 How long does it take to renew an older persons pass? Analytical cookies are used to understand how visitors interact with the website. So, to find out if you're eligible and where to apply, get in touch with your local council. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. For further information contact: The National Rail enquiries telephone number is 08457 484950. This should include: -. igo card for 11 to 16 year olds. The pass is valid for the journey being undertaken, for example at the right time of day. By clicking Accept All, you consent to the use of ALL the cookies. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. 5 Other ways to apply. You can apply for your renewal bus pass online. Your new pass will be not sent until a week before your old. If you pass does not register on the card reader on the bus, we won't know the pass is being used. If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. N94. Essex County Council is not responsible for this. If you've had a concessionary bus pass for the last five years, you might . This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. An older persons bus pass has exactly the same benefits as a disabled persons pass. All rights reserved. For Seniors, pricing is as follows: One-way fare: $1.00. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Can I use my pass on Trains? These cookies track visitors across websites and collect information to provide customized ads. Learning impairment that has resulted in an arrested state of development before adulthood. You do not need to reapply for your bus pass. You also have the option to opt-out of these cookies. passes that expire between January and March are in the process of being issued If you have an older person's pass that expires in the next two months renew online with the following links: -. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. If you move address, update the details on your bus pass at least three weeks before the renewal date. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am.