Deliveries are automatic and we never run out of fuel. Customer Service Supervisor. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. This was the ceiling price we were quoted in summer 2022. Come May I receive a bill for just under $2000. Petro Service Limited is pleased to welcome K.W. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. 145 talking about this. BBB reports on known marketplace practices. I use and would recommend them to anyone. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for Minimum 15 minutes delayed. Called for service at 7:30 Monday morning. The company that owns the largest supplier of home heating oil on Long Island and in New York City warned yesterday that it may declare bankruptcy because its Petro subsidiary hasn't been able to pass on soaring fuel oil costs to its customers. They are definitely over priced even when you're locked into a contract with them. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. 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", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Get buying tips about Utility Companies delivered to your inbox. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Where are the petrol stations owned by Shell? Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. He arrived at the expected time and spent time performing the necessary jobs for this tune up. I called them first because some neighbors use Petro and are generally happy. Punctual arrival, no-nonsense work, and good cleanup after. Put $0 down on the latest energy-efficient systems. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. When did Petro Canada merge with Suncor Energy? After I received my oil I checked my tank and I was only at a 1/2. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. I was instead met with rude remarks and no solution. 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Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. They don't cover items that are expensive and break. I was told what the payment would be based on what I had used in oil the previous year. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. Star Gas Partners LP said that another reason for Petro's financial difficulties . Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you Its location on this page may change next time you visit. Was told the tech would be out to today. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. Petro Holdings . They are a higher price than anyone else. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. A discussion about the tax policy because it was a permanent fixture not a repair. Recently had a small oil leak and Vincent came out right away. Get oil when you need them without contract. Petro Home Services is America's #1 home heating oil and total comfort services provider. Customer Reviews are not used in the calculation of BBB Rating. What are the three principles of cultural humility? | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Category heating & air conditioning/hvac, heating . PETRO OIL YOU ARE NON TRUSTWORTHY.. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. 2023 Petro Home Services. Petroleum Services Ltd. joined the Petroservice team in August 2019. Petro has always been dependable. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. Sign up to receive our free weekly newsletter. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. Please potential customer of Petro do not use this company. Yes, Petro Home Services offers emergency services. Petroleum Services Ltd. joined the Petroservice team in August 2019. Petro staff is always courteous, professional and does the job right the first time. We offer everything from equipment installation, to repairs and replacements. Who are the largest shareholders of Petro Canada? They called at 2 and said they couldn't make it. My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. Star Gas Partners, L.P. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? A's across the board. Star is the nation's eighth largest retail propane distributor, serving approximately 200,000 customers throughout the Midwest and Northeast. Petro is the best. Will never do business with them again. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. 11/27/2018. They have been servicing our house for 20+ years. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. No, Petro Home Services does not offer free project estimates. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Unsubscribe easily. I have fairly new furnace. BEWARE. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Is Petro a gas or oil? Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? heating & air conditioning/hvac, heating oil companies. Copyright 2000 - 2023 Star Group, L.P. | If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. BBB Business Profiles generally cover a three-year reporting period. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. He was very professional and was able to asset the situation and solve it quick. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Hence the high price. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. They are always professional. I will never call them ever again. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. He is also pleasant, helpful and willing to answer questions. Service call was under contract so no charge for the call. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Petro Home Services is currently rated 4.6 overall out of 5. We offer everything from home safety to energy saving tips. I called 800-645-4328 but not working number. BBB Business Profiles may not be reproduced for sales or promotional purposes. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). Put $0 down on the latest energy-efficient systems. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. This business is in an industry that may require professional licensing, bonding or registration. Natural gas services: use natural gas in your home? There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. Copyright 2022 Consumers Unified LLC. I lost my heat on Sunday November 20, 2022. expression. First, you have the variable plan which fluctuates with market conditions and offers no price protection. Well guide you through the process. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. We were told that the price would decrease as the market improved. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. I ordered oil on January 25th 2022 100 gallons for $325. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . Put $0 down on the latest energy-efficient systems. DON'T USE Petro. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. Maspeth, NY 30d+. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. keeping your home up-to-date and in top-notch condition. They would not deliver, they would let you run empty. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). When autocomplete results are available use up and down arrows to review and enter to select. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. STAR GAS ANNOUNCES SEVEN ACQUISITIONS service and support that you can rely on in any weather! By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co Love their staff. They need to have a more competitive price. International Association of Better Business Bureaus. "Petro customer. For example, in February, the cost was $3.20, and in October, it was only $2.90. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! indoor air quality, and more to improve your lifestyle. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. That's the Petro promise. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The British use petrol to refer to the U.S. gas. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. As a matter of policy, BBB does not endorse any product, service or business. Well its now been 24 hours later and several phones later with no email with my receipt. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. That's peace of mind. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. No, Petro Home Services does not offer a senior discount. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Need to find a different location? Oil & Propane Delivery, Heating, Cooling, Plumbing, Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity.
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